Insights on Sales & Client Relationship
Published on 30/01/2026Welcome to the latest edition of our L&D Insights. We're going to look at our insights decidated to the strengthening of sales capabilities across organisations.
Practical Guide: Sales Management
Discover a hands-on, results-driven toolkit for sales leaders.
This practical guide offers essential insights to elevate sales performance. It presents actionable methods to structure pipelines, leverage on AI and coach teams. You will find clear strategies to transform sales skills into performance.
Latest L&D Insights
The 5 soft skills that make the difference for salespeople
Soft skills are becoming decisive differentiators in complex sales environments. Discover the five capabilities that help salespeople build trust and drive results.
Upselling & cross-selling to regenerate the sales pipeline
Upselling and cross-selling remain powerful levers for revenue growth. Learn how to create value-driven conversations that naturally lead customers to buy more.
How can AI help salespeople?
AI is reshaping the way sales teams work and perform. Explore the tools and practices that help salespeople save time and sell smarter.
L&D as a strategic driver of sales performance
Discover three case studies of targeted development initiatives that strengthened sales skills and helped boost commercial performance.
Our e-learning modules for Customer Experience are available now:
- GVID041 Customer Experience: What Customers Really Want
- GVID042 Customer Experience: How to Earn Customer Trust
- GVID043 Customer Experience: How to Truly Listen
- GVID044 Customer Experience: How to Turn Conversations into Commitment
- GVID045 Customer Experience: How to Make Loyalty Last