2024 Transformations, Skills and Learning survey

06/12/2024

44% of employees have already used generative artificial intelligence to learn.

This 2024 edition sheds light on 9 countries in Europe (France, Germany, Italy, Portugal, Spain), Asia (Singapore) and Latin America (Brazil, Mexico, Chile).

Cegos surveyed 5,000 employees (including 1,000 in France) and 469 Human Resources or Training directors or managers (including 60 in France) in private and public sector organisations with 50 or more employees.

Full results

Find out the full results of the survey by downloading the brochure.

Download results

Key insights from the 2024 ‘Transformations, Skills & Learning’ barometer

Accelerating technological change at the heart of the skills' challenge

For HR managers, the skills challenges of the next two years are linked above all to technological change, and in particular to artificial intelligence and data.
76% of employees surveyed believe that the current transformation challenges will change the content of their work and 31% that their job could disappear.
27% of employees believe that they no longer have or will soon no longer have the skills to do their job properly.

Skills development, a shared strategic challenge

For 63% of employees, skills development is a responsibility shared equally between the company and the employee. This view is on the rise among HR managers.
58% of employees are prepared to finance part of their training.

Training just in time: organisations face up to the ‘time to competency’ challenge

HRDs consider their organisations to be fairly agile when it comes to meeting the ‘time to competency’ challenge, with an average satisfaction score of 7.2.
44% of HR managers find it difficult to match the training on offer with the skills needs of their teams (+3 points vs. 2023).
For 43% of employees, the response to their training needs often comes late.

Training systems: what exists, what is expected and what could change thanks to artificial intelligence

52% of employees expect above all training that is operational, interactive/entertaining (42%) and personalised (38%).
E-coaching tops the list of new training methods used or envisaged in the short term by HRDs (49%).
Artificial intelligence for training: 44% of employees surveyed have already used generative artificial intelligence for training, while 81% of HRDs have already used it or are planning to use it, in particular to individualise training paths.

To analyse the results further and identify concrete avenues for action, watch the replay of the webinar ‘L&D Trends… and so what? Turning insights into action’.