Aggreko brings power where there is none…

Walter Davis - Group Senior Training Manager, Aggreko

Customer case study: Aggreko

Aggreko brings power where there is none. It provides temporary or long-term power generation and temperature control solutions to customers throughout the world, either very quickly or perhaps for a short period, or, in some cases just for as long as they are needed. Aggreko powers anything from one-off events such as football tournaments to entire countries. Its temperature control solutions cool ice rinks, refineries, and everything in-between. Aggreko’s global business operation serves 100 countries, from 165 service centers and offices, and it has over 6,000 employees. Walter Davis, Group Senior Training Manager at Aggreko, explains the benefits that the Cegos catalog has provided.

 

What are the typical learner profiles that you are targeting in your organization?

 Walter Davis: Many of our employees are highly technical, with in-depth knowledge of power and cooling technology. Some are less technical, but all our staff is vital to day-to-day operations. We identified a gap in learning delivery at supervisor level management and below. Many of our people have a high level of technical expertise, but needed development in their soft skills.

 

What are the challenges that Aggreko was facing in terms of learning requirements?

 Walter Davis: We needed a solution that addressed a large audience of learners that included both technical staff and non-technical staff. We have people all across the globe, including some quite remote locations. It was simply not cost-effective to fly people to training locations to undertake traditional classroom training in person. We wanted to tackle the high cost of travel and accommodation associated with traditional classroom training.

It was imperative that we were able to roll out a global learning solution that everyone could access. For maximum learning impact, it was important that content was translated and localized to suit learners in different regions throughout the world. As a global organization, we have a minimum requirement when it comes to English language skills. However, in some roles, a high level of competence in English is not as necessary so we wanted to provide e-learning in the language spoken by learners in those roles. We now provide e-learning in English, French, Italian, Arabic, Spanish, Chinese, Portuguese and Russian, to name a few.

 

Why did you select the Cegos Catalog?

 Walter Davis: We did not want to settle for a solution that just ticked the boxes – it had to be effective and make a real difference to the business. We looked at other solutions, but Cegos was so much more experiential, impactful and interactive.

One of the main reasons we chose the Cegos Catalog was the interactivity of the content. In the past, we had had experienced pushback from learners who initially preferred in-person instructor-led training to e-learning. However, the Cegos solution allowed us to provide interactive learning that engages those people and is as close to in-person training as you can get. We have been able to embed it effectively into our learners’ day-to-day workflow.

Aggreko is a truly global business and operates globally rather than as a series of individual regional operations. We were looking for a learning solutions provider that was equally global in scope and did not focus on one region or another. We very much dominate the market for temporary power supply, with the scale and flexibility to pull in resources from around the world, and Cegos’ innovative learning solution will help us to continue to drive growth.

We wanted to offer more training to more people at a lower cost. Cegos provided all this and more. We are now providing training in a larger language set than we would have been able to offer previously. It would not have been possible to get specialist instructors with all the languages we need. We have rolled out the first three modules in the finance team, and plan to roll out 17 more to the rest of the world. Cegos is helping us to address the issue of soft skills development globally.

 

What benefits does the Cegos Catalog offer?

Walter Davis: In the process of selecting a supplier, we did an analysis of customized solutions compared with off-the-shelf products. While off-the-shelf products were often more cost-effective, we found that custom solutions were more interactive and could be designed to suit us, delivering the type of interaction and engagement we wanted to see. The Cegos Catalog met both these requirements – offering interactivity and tailoring on an off-the-shelf solution.

The language set was the icing on the cake. We would have been happy with the solution even if it had been based on English, so the fact that it offered so many languages exceeded our expectations. We did not think that we would find a supplier who met all our needs and that they would have such a comprehensive language set in place. This was a huge added value.

We have had a positive experience with the Cegos team. They have worked with us to brand the content with our brand colours and logos so that our staff perceive it as an Aggreko solution and are highly receptive to it as a result. Cegos has delivered the solution quickly and efficiently and we are looking forward to working with them to roll out the remaining 17 modules.

 

What top tip can you offer other companies reviewing the Cegos Catalog in a selection process?

Walter Davis: I would strongly recommend that they launch a Cegos course and work through a couple of modules in order to really see the difference compared with competitor products. It is one thing to do the number crunching and compare the features and competencies of rival products, but quite another to experience the real difference in the level of interactivity that the Cegos Catalog offers.

Oussama Esmili, Managing Director, IDEO Factory

IDEO Factory and CEGOS have supported dozens of companies and public administrations in Morocco and Algeria in the training of their employees through Digital Learning solutions. IDEO Factory is the oldest distributor of Cegos Group e-learning solutions in the world. This partnership, which began in 2008, has enabled thousands of employees of major companies to be trained through high-impact digital solutions, including Royal Air Maroc, Poste Maroc, the Ministry of Economy and Finance, Maghreb Arab Press, the Ministry of Agriculture, etc. Today, we are very proud to celebrate our 10 years of alliance.

Oussama Esmili

Managing Director, IDEO Factory

Oussama Esmili, Directeur Général, IDEO Factory

IDEO Factory et CEGOS ont accompagné des dizaines d’entreprises et d’administrations publiques au Maroc et en Algérie dans la formation de leurs collaborateurs via des solutions de Digital Learning. IDEO Factory est le plus ancien distributeur des solutions e-learning du groupe Cegos dans le monde. Ce partenariat entamé en 2008 a permis de former, via des solutions digitales à fort impact, des milliers de collaborateurs d’entreprises de grande envergure parmi lesquelles figurent notamment : Royal Air Maroc, Poste Maroc, le Ministère de l’Economie et des Finances, Maghreb Arab Press, le Ministère de l’Agriculture, etc. Aujourd’hui, nous sommes très fiers de fêter nos 10 ans d’alliance.

Oussama Esmili

Directeur Général, IDEO Factory

Spencer Thornton, VP of Curation, OpenSesame, Inc.

Since partnering back in 2012, Cegos has had a strong focus on global innovation. Our partnership has helped grow our business and deliver a fantastic customer experience. Together we are helping our customers build the most productive and admired workforces.

Spencer Thornton

VP of Curation, OpenSesame, Inc.

Luiz Comar, Executive Director, SOU

Temos orgulho em compartilhar o desenvolvimento de nossos clientes com a CEGOS.
Com esta parceria, temos a qualidade e a velocidade demandadas pelos nossos clientes, com um conteúdo orientado aos negócios.
Fundamental para a capacitação e requalificação de nossos clientes.
A pedagogia, a interatividade e todas as atividades de aprendizagem fornecem o que o mercado está procurando.
E ainda, como efeito colateral, também aprendemos muito com a equipe da CEGOS !!!
Esperamos continuar e expandir nossa parceria com a CEGOS.

Luiz Comar

Executive Director, SOU

Luiz Comar, Executive Director, SOU

We are proud to share the development of our clients with CEGOS.
Through this partnership, we have the quality and speed needed to provide qualified business content. Fundamental for the skilling and reskilling of our clients. The pedagogy, the interactivity, and all the learning activities meet the market's needs.
And as a side effect, we also learn a lot with the CEGOS team!!!
We look forward to continuing and expanding our partnership with CEGOS.

Luiz Comar

Executive Director, SOU

Juan José Gaitán, Director General-CEO, Educativa

Ser partner de Cegos ha significado para Educativa España un gran desafío y, al mismo tiempo, una gran oportunidad. Nos llena de orgullo que siendo una pequeña compañía, confiaran en nosotros para ofrecer sus cursos a nuestros clientes de plataformas e-learning.
Siempre nos hemos esmerado por estar a la vanguardia tecnológica, y por ello nos sentimos identificados con la propuesta de Cegos; porque nos permite diferenciarnos de todo lo que se encuentra en el mercado, con características que nuestros clientes valoran significativamente: conocimiento valioso para necesidades concretas, y para clientes que los aplican a situaciones reales.
Los nuevos formatos, adaptados a la demanda del mercado y al estado de las tecnologías, aumentan la percepción de calidad y refuerzan el prestigio internacional de Cegos, lo que sumado al acompañamiento y soporte permanente que nos brindan como partners, nos facilita el camino hacia los objetivos que nos hemos propuesto.

Juan José Gaitán

Director General-CEO, Educativa

Yves Leheurteux, Sales Executive Content Services, Cornerstone OnDemand

Cegos content has one of the best levels of localization in the market, with 15 languages.
When our international clients need a specific language, Cegos has the answer!
Moreover, they are constantly innovating, not only with new titles and languages but also with new formats. We are proud to be partners with Cegos and happy to work closely with their teams!

Yves Leheurteux

Sales Executive Content Services, Cornerstone OnDemand

Abdul Rahman Kola, Head of Operations and Sales, New Horizons

Teaming up with CEGOS has proven to be an exciting partnership, The product offerings is the most innovative we have come across. The pedagogy behind CEGOS courses is what leaves our clients surprised and asking for more. The learning challenges in e-learning have certainly been addressed with real life scenarios, high interactivity and multiple language availability to name a few are exactly what our clients look for.
We look forward to continuing an exciting journey CEGOS and together pushing the e-learning to Newer Horizons.

Abdul Rahman Kola

Head of Operations and Sales, New Horizons

Chris Textor, CEO, The Courseware Company

We are very pleased to work with Cegos. Our customers love the real life scenarios in the e-learning as well as the broad range of available languages. As a partner we appreciate the long and broad training background of Cegos plus their development, delivery and translation expertise.

Chris Textor

CEO, The Courseware Company

Carl Rianhard, CEO, Opentec

We at OpenTec Learning have been working with partners for over 15 years, in 2014 we met Cegos, and it was a welcome change! First the product offerings are much better than the competition. But also we have been happy with the service from Cegos, the interest in negotiating with clients, and working with much less burocracy. We look forward to many years of success with Cegos. Thank you very much.

Carl Rianhard

CEO, Opentec

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